Worldwide ecommerce will approach $5 trillion this year; Antitrust, Brexit, and the CPPA
Despite a challenging year for retail in 2020, we estimate that worldwide retail ecommerce sales posted a 27.6% growth rate for the year, with sales reaching well over $4 trillion. This represents a substantial uptick from our mid-pandemic assessment that global ecommerce would decelerate to 16.5% growth and demonstrates the remarkable extent to which consumers transitioned to ecommerce last year. Even as total worldwide retail sales declined by 3.0% and recessionary conditions set in around the world, ecommerce managed to perform above pre-pandemic expectations in 2020. We forecast that worldwide growth this year will be 14.3%, which is a relatively low number compared with 2019’s 20.2% and last year’s 27.6%, but it still represents $611 billion in additional ecommerce sales. Read the full article. |
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Podcast: Around the World with … Internet and Big Tech Regulation—Antitrust, Brexit and the CPPA
eMarketer senior analyst Bill Fisher hosts principal analyst Karin von Abrams, senior analyst Paul Briggs, and research analyst at Insider Intelligence Man-Chung Cheung to discuss internet regulations worldwide: how Brexit will change UK internet rules, major EU antitrust cases, Canada's Consumer Privacy Protection Act (CPPA), why the Chinese government has turned its attention to homegrown tech giants, and more. Listen in. |
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Report: Western Europe Retail Trends 2021
The pandemic drove a 26.3% leap in Western Europe ecommerce sales in 2020, but total retail sales fell. This report summarizes our latest forecasts for retail and retail ecommerce sales in the region and explores several key trends shaping online and offline retail in 2021. Read the executive summary. |
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The returns process is still frustrating for some shoppers
The returns process has always been a hassle for many shoppers—particularly the task of having to ship something back. Amid the pandemic, these pain points are just as prevalent, if not more so. Read the article. |
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